On 26 December, RD Management released an updated Building Maintenance & Administration system for its clients and partners.
The BMA (Building Maintenance & Administration) system is an effective tool for operating companies that makes it possible to work online with tenants, and to submit and monitor the performance of service requests.
The interface is now clearer and more convenient, which is an important part of the ease of use of the personal area for clients and tenants. Requests can now be submitted for the following types of service: engineering, cleaning, safety and security, and administrative work.
In addition, tenants and clients now have shared access to basic information on the property managed by RD Management, and can store data on it in the system. One of the most important changes to the system is that it is now possible to use scheduled preventive maintenance modules for process control, as well as to record inventory and meter readings.
A number of technological innovations have also been added: the new BMA offers Facebook integration, a built-in survey module based on the Survey Monkey platform, and the opportunity for users to receive SMS updates on the status of their requests. The new version of the system is also mobile-friendly.
“We are constantly working to improve our BMA system and add new features to it allowing us to work more effectively with our tenants and service clients. The new version of the system has been created in accordance with the most frequent client requests and requirements, and the built-in survey form will allow us to effectively aggregate users’ opinions in order to improve our products,” said Alexander Ustinov, Business Development Director for RD Management.